We hold data protection guidelines, especially those outlined in the German Teleservices Data Protection Act (TDDSG), with utmost respect. The German Teleservices Data Protection Act is in place to regulate the collection, processing, and use of personal data by teleservice providers.

In accordance with the regulations outlined in the German Teleservices Data Protection Act, we may only collect, process, and use personal data for which we have been granted legal permission to, for which we have received consent to, or for which is needed for initiating a contractual relationship and is necessary for billing purposes. The use of your personal data shall take place regularly and only in order to execute and bill you for teleservices offered.

In the event that we wish to use or process your personal data for any additional purposes, namely those for which we do not possess a legal permit, then we will acquire your consent. Consent can also be issued via electronic means. When this method is used, we will inform you within the scope of the services we offer. You are, of course, always free to revoke your consent to future use of your personal data. To do so, please send an E-mail to revoke-consent@gameduell.com.

In the event that you have registered with GameDuell via a media partner, then we will regularly ask for your consent to allow us to pass your personal data on to the applicable partner for the purposes of billing and advertising. If you would like to revoke your consent, please send an E-mail to revoke-consent@gameduell.com.

To perform our services to a standard which meets full customer satisfaction, we will utilize cookies and other mechanisms which enable us to analyze user behavior. This will be done anonymously using techniques which present no possible means of tracing the collected data back to the user from which it was derived. This data will be used to analyze and optimize our services. The data will be temporaily saved until an anonymous analysis has been compiled. Afterwards, the collected data will be permanently deleted.

Unless you revoke your consent, we are permitted to use your usage data for advertising, market research, and as seen fit to create user profiles under a pseudonym-based username within the scope of our services offered. If you wish for your usage data not to be used in such a manner, then please send an E-mail to usage-data@gameduell.com.

We, or a partner company, will use security measures and mechanisms (such as SSL encryption, cryptography), chosen with regard to present technological capabilites, in order to offer our services in a form which is secured as best possible against access and manipulation by third-parties.

In the event that you are forwarded to a separate service provider while using our services, we will inform you before you are forwarded.

You may use our services via a pseudonym-based username. If your IP address can be used to identify you, then you are permitted to employ additional measures to preserve your anonymity.

If you have any questions then we would be pleased to provide more detailed information regarding your personal data. If you would like to be informed of exactly what personal data we possess, then please contact our customer service. You will then receive a detailed reply in a reasonable amount of time.

User data, data that you transmit to us in order to initiate a contractual agreement (contract data) may be collected, processed, and used without any additional consent. The processing of this data for additional purposes is only permitted in strict compliance with § 28 of the German Federal Data Protection Act (BDSG), or if you have issued us consent for such.

We are permitted to collect, process, and use your usage data without first acquiring your consent as long as it is necessary to carry out our services or for billing purposes. Furthermore, unless you revoke your consent, we are permitted to use your usage data for advertising, market research, and as seen fit to create user profiles under a pseudonym-based username within the scope of our offered services. If you do not consent to the use of your usage data for these purposes, then please send us an E-mail at revoke-usage-data@gameduell.com.

We are legally permitted to process and transmit your usage data to trustworthy partner companies until the end our contractual relationship and beyond.

We take technical and organizational measures to ensure that your personal data saved on our servers will remain confidential. These measures are determined with regard to current technological capabilities.

If we commision an external service provider (such as data processing centers, clearing houses) to process your personal data, then we will only use reputable companies whom are likewise obligated to uphold our Privacy Policy. In such an event, we will only provide the minimum data necessary for the company to complete the assigned tasks. Credit card and other payment information will only be transmitted for processing within the scope of the assignment for which the payment partner has been commisioned.

We will regularly check to ensure that commitments to our privacy policy are upheld as compliancy is very important to us.

We hope that we have been able to fully detail how your personal data will be used. If you have any further questions, then an in-house specialist would be happy to give you further information. Please address all questions to privacy-policy@gameduell.com.